Effective Date: 23-02-2026
Website: https://digitalsabkuch.com
At Digital Sab Kuch, we strive to provide high-quality products and services to our customers. This Refund Policy outlines the terms and conditions under which refunds, returns, or replacements may be processed.
By making a purchase on our website, you agree to this Refund Policy.
1. Eligibility for Returns
You may request a return or refund if:
- The product received is damaged or defective
- The wrong product was delivered
- The product is significantly different from its description
To be eligible for a return:
- The request must be made within 7 days of delivery.
- The product must be unused and in original packaging.
- Proof of purchase (order confirmation or invoice) must be provided.
We reserve the right to inspect the returned product before approving a refund.
2. Non-Returnable Items
The following items are not eligible for return or refund:
- Products damaged due to misuse
- Items without original packaging
- Products marked as non-returnable at the time of purchase
- Digital products, downloadable content, or services once delivered
3. Refund Process
Once your return request is approved:
- The refund will be processed within 7–10 business days.
- Refunds will be issued to the original payment method.
- Processing time may vary depending on your bank or payment provider.
We are not responsible for delays caused by payment gateways or banking institutions.
4. Replacement Policy
In case of damaged or defective products, we may offer:
- Replacement of the product (subject to availability), or
- Refund if replacement is not possible
Replacement requests must also be made within 7 days of delivery.
5. Cancellation Policy
Orders may be cancelled:
- Before the product is shipped
Once shipped, cancellation may not be possible. In such cases, the standard return process will apply.
6. Shipping Costs
- Return shipping costs may be borne by the customer unless the product was defective or incorrect.
- Original shipping charges are non-refundable unless the return is due to our error.
7. How to Request a Refund
To initiate a return or refund request, please contact us at:
📧 Email: contact@digitalsabkuch.com
Please include:
- Order number
- Product details
- Reason for return
- Photos (if product is damaged)
Our team will review your request and respond within 2–3 business days.
8. Fraud Prevention
Digital Sab Kuch reserves the right to refuse refunds in cases of suspected fraudulent activity, repeated refund abuse, or violation of our Terms & Conditions.
9. Policy Updates
We reserve the right to update this Refund Policy at any time. Changes will be effective immediately upon posting on the website.